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Everything between the phone call and the payment

Eight parts that share the same customers, jobs and prices. What you enter in one shows up in the others.

Job scheduling

One calendar for every job, tech and crew.

Put a job on the calendar once and everyone who needs it sees it. Move it when the day changes, and the tech's list changes with it.

  • Day, week and month views by technician or crew
  • Drag a job to a new time or a different tech
  • Recurring visits for maintenance plans and weekly routes
  • Time off and unavailable hours block the calendar

Dispatch

Send the right person and know where the day stands.

The dispatch board shows each tech's day side by side. When an emergency call comes in, you can see who is closest to finishing and hand them the job.

  • Assign or reassign jobs from one board
  • Job statuses: scheduled, on the way, in progress, done
  • Techs get the address, the problem and the customer's history
  • Unassigned jobs stay in view until someone owns them

Estimates & quotes

Quote on site and get a yes before you leave.

Build an estimate from your own price list instead of retyping it. The customer reads it on their phone and approves it, and the approved estimate turns into the job.

  • Saved price list for labor, parts and flat-rate services
  • Good, better and best options on one estimate
  • Customer approval with a signature
  • Approved estimates convert to scheduled jobs

Invoicing

Bill the day the work is done.

When a job closes, the invoice is already filled in from the estimate and the tech's notes. Send it before the truck is back at the shop and see which ones are still open.

  • Invoices built from the finished job
  • Deposits and progress invoices for larger projects
  • Paid, unpaid and overdue in one list
  • Reminders for invoices that are past due

Customer records

Every property, unit and past visit in one file.

Open a customer and see what you installed, when you were last there and what you quoted. Whoever answers the phone can pick up where the last person left off.

  • Multiple properties and contacts per customer
  • Equipment on site, with model and install date
  • Full history of jobs, estimates and invoices
  • Notes and photos attached to the customer or the job

In the field

The job in your tech's pocket.

Techs open their day on their phone: where to go, what the job is, what was done last time. They record the work as they go, so nobody is filling in paperwork at night.

  • Today's jobs in order, with addresses and notes
  • Checklists so every visit is done the same way
  • Photos before and after the work
  • Customer signature when the job is finished

Customer updates

Fewer no-shows and fewer “where are you?” calls.

Customers hear from you without anyone in the office picking up the phone: when the visit is booked, the day before, and when the tech is on the way.

  • Booking confirmations
  • Appointment reminders
  • On-the-way messages
  • Follow-ups after the visit

Reports

Know what came in, what is owed and who is busy.

See the numbers an owner checks on a Friday without building a spreadsheet: jobs finished, money billed, money still out, and how the work is spread across the team.

  • Revenue by week, month and service type
  • Open and overdue invoices
  • Jobs completed per tech or crew
  • Estimates sent, approved and still waiting

Want to see a feature up close?

Tell us which part matters most to you and we will start the walkthrough there.